Shop Policy
TURN AROUND TIMES
Please allow up to a week from order to receive a shipping notice. If you need the item sooner, please contact me at funnybunniesapparel@gmail.com and I'll try to accommodate as best I can.
COVID-19 UPDATE: please expect delays with all shipping methods during this time
CARE INSTRUCTIONS
For best results, we recommend hand washing or delicate cycle turned inside out. If you prefer machine washing: turn clothing inside out and wash with a phosphate free detergent in cool water using the gentle or delicate cycle.
DO NOT USE REGULAR DETERGENT AS FABRIC WILL FADE IF PROPER CARE IS NOT TAKEN, IT MUST BE PHOSPHATE FREE.
Lay flat or hang to dry.
Some fading as a result of cleaning is typical for these fabrics. This is most notable on darker shades. Front loading washers contribute to color loss due to the increased tumbling action during cleaning. Fading can be minimizes through use of cool wash settings and gentle wash cycles. An optional 1/2 cup of vinegar can be added to the final rinse to help aid in brighter, clearer coloUrs and to prevent darker colours from running.
Fabrics may possibly shrink which is normal for this fabric if not cared for properly, fabrics are not pre-washed.
PRODUCT VARIATIONS
Please note that pattern placement may vary due to the handmade nature of our products. Each item is unique. Colours and images scale may appear different on your computer screen than the actual fabric.
Due to the many variations in monitors, screens and browsers, the colour of products may appear different on different screens. Since it is not possible to guarantee our online colours will look the same on all screens, we do not guarantee that what you see accurately portrays the colour of the actual product. We have made every effort to display as accurately as possible the colours and images of the products we carry and that appear on the website, but cannot guarantee that what you see is an exact representation.
ORDER CANCELLATIONS
We do not accept order cancellations if item has been shipped.
EXCHANGE POLICY
If you are not completely satisfied with your purchase, you may contact us at funnybunniesapparel@gmail.com within 1 week of delivery so we can figure out how to make it right, we do not accept returns or exchanges. If for unforeseen reasons a item needs to be returned all items must be unwashed, unworn, tags attached. All return shipping and handling charges are the responsibility of the customer if something needs to be fixed. Please inspect all items upon arrival within this 1 week period to make sure all things are sewn correctly.
RETURNED MAIL
If a package is returned because the address provided to us was incorrect, we are not responsible for the cost of re-shipping it. We will contact you for the correct address and you will be responsible for shipping and handling charges before we can resend the package again.
REFUSED/UNCLAIMED MAIL
If delivery is refused by recipient or package is unclaimed, we will not issue an exchange unless the package returns back to us and shipping fees are paid again.